Australians want more digital government services and a majority are comfortable with Artificial Intelligence-generated services that personalise assistance based on circumstances, according to the inaugural Publicis Sapient Digital Citizen Survey on digital government in Australia. The survey of more than 5000 respondents across Australia looked at peoples usage, experience, and perspectives on engaging with Governments through digital services. The report highlights an openness to leveraging AI technologies with 83% of Australians open to digital services that remember details of their past interactions, and 78% are comfortable with a government website that personalised services based on their employment status and income or previous interactions with Government. The survey found that millennials are the most likely of any age group to use government digital services (94%) compared to boomers (79%) and builders (61%), driven by their higher use of employment and family-related services. Most citizens are open to many services being made as available digitally as possible - healthcare, ATO, and Centrelink were the most common areas where citizens have suggested extending digital service offers.